Condition: For parts or not working

The chassis was tested and WAS fully operational HOWEVER during a FW change the system has failed and is now stuck on the connecting screen, any old licences are probably lost, details below are from when the system was working, you can no longer log in to the interface as you cannot get past the connecting screen. 

Please do not purchase unless you know how to fix or if you are using for parts, NO RETURNS.

Licences (refer to image 2):

RFC-2544 with VLAN network device benchmark test packSpirent SW update entitlementPacket generator and analyzer base package

Chassis Report:

Chassis IP or Hostname192.169.100.7

Chassis Password

Is Chassis in Secure Mode FALSE

Does Chassis have the KP4 License FALSE

Does Chassis have the Tsn License TRUE

Does Chassis have 5G License for MGIG FALSE

Does Chassis have 2.5 License for MGIG FALSE

Does Chassis have the L1 License TRUE

TCP Port Number 40004

Model 9U Chassis

Model SPT-N4U

Firmware Version 4.71.0296

Standby Firmware Version NA

Expected Firmware Version 2.20.0000

Previous Active Version

Is Firmware Version Valid TRUE

Firmware Version Status

Controller Revision E14

Controller Version 3

Backplane Version 2

Serial Number E17060250

Uptime (HH:MM:SS) Unknown

Sync Status Check TRUE

Sync Status Synchronized

Sync Source Internal

Sync Event Chain Update

Slot Count 2

Connection Status TRUE

Status                        Up

Please refer to the manufacturer’s website for further information on this product.

Shipping & Returns Policy

Shipping Policy

• Processing Time: Orders are typically processed and dispatched within 1 business day.
• Shipping Methods: We offer Expedited Shipping to all destinations using UPS/DHL/Fedex/Royal Mail and other reputable carriers.
• Shipping Times: Mainland UK: 1-2 Business Days / Mainland Europe and USA: 2-3 Business Days / Rest of the World 5-7 Business Days.
• Shipping Costs: These are calculated at checkout based on the shipping method, destination and package dimensions.
• CUSTOMS AND TAXES: It is YOUR responsibility to liaise with customs in your country and ensure your package is cleared and any taxes are paid.
• Shipping Destinations: We ship worldwide.
• Tracking: Once your order is shipped, we will provide you with a tracking number via email.
• Insurance: All shipments are insured. In case of damage, please contact us via email within 48 hours of receiving the product with photographic evidence, please also ensure a report is logged with the delivery driver.

Returns Policy

• Return Period: In the event of an item being received which is 'not as specified', you can return your purchase within 14 days of delivery.
• Condition of Items: Items must be returned unused and in their original packaging.
• Return Method: All returns must be notified in writing to hello@ttinstruments.com, the email should accompany the order number, date and reason for return and must be within 14 days of delivery.
• Restocking Fees: A restocking fee of up-to 20% is applicable for items returned for any reason other than 'not as specified'.
• Refund Method: Refunds are processed to the original method of payment within 5 business days of receiving the return.
• Exchanges: We do not offer exchanges. It will either be a replacement or a refund.
• Return Shipping Costs: Return shipping costs will be borne by the customer unless the item is 'not as specified', in this case we will arrange for the return by way of a prepaid shipping label.